Tamudhee Homestay

1. Introduction

• Welcome to Tamudhee Homestay. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we handle your data when you interact with our website or services.

2. What Information We Collect

• Name, contact details, ID proof, travel preferences, and booking details provided during reservations.
• Technical data such as IP address, browser type, and usage behavior via cookies.

3. How We Collect Your Data

• Through direct interactions (e.g., booking form, email, phone).
• Automatically via website technologies like cookies and analytics tools.

4. Why We Collect Your Data

• To manage your bookings, personalize your experience, and improve our hospitality services.

5. Use of Cookies

• Cookies help us improve your browsing experience by remembering your preferences. You may disable them via your browser.

6. Booking & Payment Details

• We securely collect and process booking information. Payment details are processed via trusted third-party gateways.

7. Email Communications

• We may send you booking confirmations, updates, and promotional offers. You can unsubscribe anytime.

8. Third-Party Services

• We may share limited data with service providers (e.g., payment processors, email marketing platforms) strictly for operational needs.

9. Data Retention

• We retain personal information only as long as necessary to fulfill the purpose it was collected for.

10. Your Rights

• You have the right to access, update, or delete your data. Contact us anytime to exercise your rights.

11. Data Security

• We implement industry-standard encryption and security practices to protect your data from unauthorized access.

12. Local Guest Privacy

• Guest IDs and address proofs are collected per legal requirements and are securely stored with restricted access.

13. Child Privacy

• We do not knowingly collect data from individuals under the age of 13 without parental consent.

14. Social Media

• Any interaction via our social media pages is subject to the privacy policies of the respective platforms.

15. CCTV & Surveillance

• We use CCTV in common areas for guest safety and security. Recordings are securely stored and not used for any other purpose.

16. Legal Compliance

• We may disclose your data if required by law or in response to valid legal processes or governmental requests.

17. Links to Other Sites

• Our site may contain links to other websites. We are not responsible for their privacy practices.

18. Changes to this Policy

• We may update this Privacy Policy occasionally. Changes will be reflected on this page with a revised effective date.

19. Grievance Redressal

• If you have concerns about your privacy or this policy, please email us at [email protected].